Steven Fink, a highly skilled senior corporate
communications executive, is one of the nation’s leading experts in crisis
management and crisis communications. He
is the author of the seminal work on the subject: Crisis Management: Planning
for the Inevitable, which remains to this day the most successful and
widely-read book on crisis management ever published
During the Three Mile Island incident, the nation's worst commercial nuclear power accident, he served on the crisis
management team in the administration of then Pennsylvania Governor (and former U.S. Attorney General) Dick
Thornburgh. By its remarkably calm handling of the crisis, this team was widely credited with having averted a panic
among the population of South Central Pennsylvania -- and the rest of the nation.
He later served as an unpaid adviser to the
then-Soviet Union during that country’s tragic nuclear crisis at Chernobyl.
As President of Lexicon Communications,
the nation’s oldest and most experienced crisis
management firm, he counsels some of the world's most prestigious companies in
strategic public relations, crisis management, crisis communications, corporate
communications, and high level, confidential issues relating to economic
espionage – the single biggest business crisis in America today. He has
been a strategic advisor and consultant to some of America’s leading chief
executives, senior management teams and corporate boards on a wide variety of
critical and confidential issues.
He also has consulted with various
branches of government, foreign and domestic, on highly sensitive crisis issues,
some involving matters of national security and
international diplomacy. In addition, he has provided litigation support and expert witness
testimony in a wide range of high-profile matters.
A highly sought-after speaker, he also conducts crisis management seminars, workshops and
training programs for corporations throughout the country, and has been invited to speak and conduct seminars
throughout the world. (Click on Speakers
Bureau for more information). He has lectured on crisis management at a number of major universities throughout the
nation including the Stanford University Graduate School of Business (where he
helped develop the school's first-ever crisis management course curriculum), UCLA, USC and the Executive Management
program of Penn State.
His groundbreaking crisis management book, endorsed by the American Management Association, has also been translated and published in Japan and in Europe.
This book continues to be used as a text book in some of this nation's leading
business schools and a new trade paperback edition was
recently published.
His
latest book, Sticky
Fingers: Managing the Global Risk of Economic Espionage, is a comprehensive eye-opening look at
economic espionage and the
rampant theft of America's trade secrets -- the greatest business crisis facing
American companies today. Sticky Fingers explains what companies can do to reduce
their risk of being victimized, as well as reduce their risk of being
investigated. It is the first book to
critically examine the government’s lackluster efforts to crack down on this
epidemic problem since the passage of the landmark Economic Espionage Act of
1996. (See www.EconomicEspionage.com
for more information on this ever-growing business crisis). The book also
has been translated and published in Asia. He also has edited a half-dozen other books, including
the widely acclaimed The
September 11 Syndrome: Anxious Days and Sleepless Nights, which deals with
the after-effects of that national crisis.
He is frequently featured as an expert crisis management commentator on network news programs, such as "Nightline,"
The NBC Evening News, The TODAY Show, CNN, ABC WorldNews Tonight,
The CBS Evening News, The CBS Morning
News, CNBC, FOX News Channel, NPR's "Morning Edition"
and "All Things
Considered", as well as national news and business publications, including
TIME, The New York Times, The Wall Street Journal, Newsweek, Business
Week, Industry Week, Chicago Tribune, The New York Sun, London's Financial Times, Investor's Daily, Christian Science Monitor, the Associated
Press, and hundreds of others around the world. He has written scores of by-lined crisis management articles in such
publications as The New York Times, Los Angeles Times, Nation's Business, Chief Executive and Leaders, as well
as numerous trade publications. And he is the author of one novel
about the Iranian hostage crisis and another
novel dealing with terrorism, which is currently awaiting publication.
Born and raised on the East Coast, he graduated from Penn State University with a B.A. degree in Political Science and
an English minor, and also attended the Temple University Graduate School of Communications in Philadelphia.
He currently chairs the board of the Dr. Harriet Braiker
Memorial Foundation, and is a former board member of the
Brandeis-Bardin Institute.
Several years ago, he delivered the keynote commencement address to the graduating class at Penn State
University.
Information on additional principals and areas of expertise available upon request.
